I wanted to send you a note and express our gratitude for both your professionalism and efficiency. I think we spent a total of 6 minutes on the entire refinance process. You provided us with a checklist of exactly what you needed, we sent it in, discussed the target rate and within less than a week, your office contacted me requesting a closing date. We showed up at the title company that you suggested and were able to close the loan in about 20 minutes. What great service and what a great value you have added. I will look forward to working with you and your team on all of our future mortgage needs. It goes without saying that we are Raving Fans and that I will recommend you to all that will hear our suggestion.