Based on 135 reviews
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Michael truly went above and beyond when my down payment fell through - we brainstormed and found other options. My mortgage ended up with a lot of moving parts and Michael juggled all of them ease and great communication, too. So glad I ended up working with him - can't imagine going anywhere else now!
Response from the owner 22:23 25 Aug 25
Thanks for trusting us to take care of your financing. We like juggling!!Congrats on your new home! 
Michael has an incredible knowledge of the mortgage process, and he and his team worked to find a mortgage that met my needs and requirements. I highly recommend him and his team.
Response from the owner 21:06 23 Aug 25
Thanks Raden. It was great working with you and I appreciate you trusting my team with your financing! 
Michael and his team were absolutely terrific. Michael is very knowledgeable and walked us through the entire process!
Response from the owner 18:17 25 Jul 25
Thanks Todd. Always enjoy working with you and Joy! 
Micheal and Dave were a great addition to the team! Excellent communication by Dave, very respectful of time and made sure to answer all our questions!
Response from the owner 20:59 09 Jul 25
Duncan, Thanks you!. You guys were great to work with. Congrats on your new home! 
Michael is knowledgeable, confident and quick. We went from application to clear to close in 6 business days! It really eased the stress we were experiencing with buying a home. He put our mind at ease and helped us make the right decisions for us. I appreciate him and his team!
Response from the owner 15:11 06 Jun 25
Thanks Lauren! You gave us a great file and that makes our job easy. We appreciate you and Jess allowing us to take care of your home financing.Congratulations on your new home! 
Michael and Dave did a great job throughout the process. They were very informative and answered all the questions and concerns we had. We would definitely recommend Fairway.
Response from the owner 22:07 30 May 25
Thanks Khai! Appreciate the kind words and trust in allowing us to take care of the financing for you. Congrats on your new home! 
Michael Inkman guided me throughout the entire loan process and was absolutely amazing!! This was my first time purchasing a home and I had many questions. He was always professional, knowledgeable, patient and supportive!! He was prompt in replying to texts, emails and phone calls and kept me informed every step of the way!!
Response from the owner 17:25 28 Apr 25
Thank you Tara! It was our pleasure to help you with through the process. We love the excitement around working with first time homebuyers! Congratulations! 
Excellent customer service and client follow up.
Response from the owner 16:28 21 Apr 25
Thank you Luis & Denise. You guys were awesome to work with. Thank you for allowing my team to handle your loan! 
This is my second time using this team. They are always great to work with. Timely, communicative, and truly care about their customers. I will definitely use them again for any lender needs!
Response from the owner 15:25 22 Mar 25
Thanks Laura. Always great working with you! Congrats on your new home! 🏠 🍾 
Michael is fantastic to work with and his team is also great to work with. They worked so hard to get me closed in a short amount of time. Very professional and informative throughout the process. Thanks Michael, we love our house.
Response from the owner 19:32 13 Mar 25
Thanks Stephanie. I'm really glad we were able to step in and get this closed quickly for you! Congrats on your new home! 
Michael and his team were wonderful to deal with. They were excellent with communication and always available to answer questions. Thank you all!
We close on the house tomorrow! Thank you David and Michael for making my first home buying a smooth process. I had several out of the ordinary situations that would had easily not been possible to get the loan in the time that they were able to approve it. My wife and I are forever grateful for the work the team did. Thank you again!
Everything had been going well over the past two years since refinancing an existing mortgage. The application process, approval, servicing website, everything had been very smooth, nothing but the best service. I then had a minor issue arise. We had a wind loss claim on our home and, unfortunately, I had put off getting the check cosigned until the last minute. An issue arose as part of a minor miscommunication in terms of where the check was to be forwarded for endorsement.
To make a long story short, I feared that this miscommunication and misdirected check coupled with my procrastination were going to result in the check expiring and a huge hassle on my part to go through the process again. Mr. Inkman nor his branch were in any way involved with my account or account management, yet, the check inadvertently ended up in their draft loss department and I feared this would further delay things. I was a bit frantic.
One of those that I emailed was Mr. Inkman. In an era when customer service is not as valued as in the past, I was very skeptical I would meet the deadline. But, to my surprise, Mr. Inkman took it on his own to personally get things done and get the issue resolved. It appears that he tracked down the overnighted check personally, directed it for signature, packaged and overnighted the check back to me. All the while remaining professional and pleasant and providing consistent email updates on the status. It doesn't even look like he delegated, rather taking the initiative and seeing it through on his own.
To me, that's not just doing a job, that's going above and beyond in terms of leadership, professionalism, and customer service. We could not be more happy. And, as a further sign of good will, the Fairway CEO actually emailed me personally to follow-up and assure resolution. Been very happy with Fairway since my refinance, Mr. Inkman's efforts only further reinforce that opinion.
To make a long story short, I feared that this miscommunication and misdirected check coupled with my procrastination were going to result in the check expiring and a huge hassle on my part to go through the process again. Mr. Inkman nor his branch were in any way involved with my account or account management, yet, the check inadvertently ended up in their draft loss department and I feared this would further delay things. I was a bit frantic.
One of those that I emailed was Mr. Inkman. In an era when customer service is not as valued as in the past, I was very skeptical I would meet the deadline. But, to my surprise, Mr. Inkman took it on his own to personally get things done and get the issue resolved. It appears that he tracked down the overnighted check personally, directed it for signature, packaged and overnighted the check back to me. All the while remaining professional and pleasant and providing consistent email updates on the status. It doesn't even look like he delegated, rather taking the initiative and seeing it through on his own.
To me, that's not just doing a job, that's going above and beyond in terms of leadership, professionalism, and customer service. We could not be more happy. And, as a further sign of good will, the Fairway CEO actually emailed me personally to follow-up and assure resolution. Been very happy with Fairway since my refinance, Mr. Inkman's efforts only further reinforce that opinion.
This transaction probably would not have happened without Michael. Whenever we hit a stumbling block, he found a way around it! He kept us informed and was a positive light all the way through to the end and beyond.
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Did business with Michael about 20 years ago and he was happy to help us again. He and his team did a great job. See you in another 20.
