Michael Inkman

Fairway Independent Mortgage Corp.

Michael Inkman | Fairway Independent Mortgage Corporation
5.0
Based on 103 reviews
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Lee Vanvolkenburg
15:43 23 Nov 23
Michael and his team were wonderful to deal with. They were excellent with communication and always available to answer questions. Thank you all!
williams lovos
22:54 16 Nov 23
We close on the house tomorrow! Thank you David and Michael for making my first home buying a smooth process. I had several out of the ordinary situations that would had easily not been possible to get the loan in the time that they were able to approve it. My wife and I are forever grateful for the work the team did. Thank you again!
Mario Silvestri III
16:45 16 Nov 23
Rex Perkins
16:56 15 Nov 23
Everything had been going well over the past two years since refinancing an existing mortgage. The application process, approval, servicing website, everything had been very smooth, nothing but the best service. I then had a minor issue arise. We had a wind loss claim on our home and, unfortunately, I had put off getting the check cosigned until the last minute. An issue arose as part of a minor miscommunication in terms of where the check was to be forwarded for endorsement.

To make a long story short, I feared that this miscommunication and misdirected check coupled with my procrastination were going to result in the check expiring and a huge hassle on my part to go through the process again. Mr. Inkman nor his branch were in any way involved with my account or account management, yet, the check inadvertently ended up in their draft loss department and I feared this would further delay things. I was a bit frantic.

One of those that I emailed was Mr. Inkman. In an era when customer service is not as valued as in the past, I was very skeptical I would meet the deadline. But, to my surprise, Mr. Inkman took it on his own to personally get things done and get the issue resolved. It appears that he tracked down the overnighted check personally, directed it for signature, packaged and overnighted the check back to me. All the while remaining professional and pleasant and providing consistent email updates on the status. It doesn't even look like he delegated, rather taking the initiative and seeing it through on his own.

To me, that's not just doing a job, that's going above and beyond in terms of leadership, professionalism, and customer service. We could not be more happy. And, as a further sign of good will, the Fairway CEO actually emailed me personally to follow-up and assure resolution. Been very happy with Fairway since my refinance, Mr. Inkman's efforts only further reinforce that opinion.
Samer Fallouh
15:01 15 Nov 23
Debbie Salas
21:47 03 Oct 23
This transaction probably would not have happened without Michael. Whenever we hit a stumbling block, he found a way around it! He kept us informed and was a positive light all the way through to the end and beyond.
Thanks
Eric Kieffer
22:46 16 Aug 23
Did business with Michael about 20 years ago and he was happy to help us again. He and his team did a great job. See you in another 20.

17 Money-Saving Tips for Back to School Shopping

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Without a plan, back-to-school shopping can become an expensive hassle. Here is a checklist that will help keep your family on time, on task, and on budget:

Supplies

  1. Stick to the teacher’s list of supplies
  2. Shop at home first; you may already own most items
  3. Wait until tax-free holidays
  4. Buy plain lunch-boxes and let kids decorate
  5. Put names on everything
  6. Clip coupons from Sunday circulars
  7. Shop discount stores first
  8. Don’t forget about grocery store sales
  9. Follow stores’ social media accounts for sale alerts
  10. Buy in bulk and split among multiple families [Read more…]

The Mindset of a Superstar

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Brett Figueroa is a personal success coach who worked under Tony Robbins for 6 years, and who has delivered more than 3,000 presentations worldwide. Brett says that there are three primary factors that put someone at the top of their game.

The Ultimate Goal.

Remember the movie City Slickers? What is your “one thing?” The one thing you want to truly make your life feel complete. “Too many people,” Brett says, “go through life with a notion of what they want, without ever figuring out exactly what they want.” Do you want to retire in a beachfront estate? Create a happy family? End world hunger? [Read more…]

The content on this website is written by Michael and reflects his opinion, and not the opinion of Fairway Independent Mortgage Corporation.

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Complaints may be directed to: (877) 699-0353 or Email us: customerservice@fairwaymc.com.

Office Location


4201 Marsh Lane
Carrollton, TX 75007